- S164GSjustinl
We booked our 3rd trip with Bernards several months ago before the COVID madness began. Our first two trips with them were awesome, so we felt comfortable paying in... read more full for our 3rd trip upfront - after all their website stated that if your ship didnt dock for any reason they would issue a refund.
Needless to say when our ship didnt dock (Vision of the Seas - 3/12/20), we were not expecting issues getting a refund. Bernards has given us the runaround, and are now not responding to any communication.
Very disappointed given their tours were top notch.
5/22/2020SusanMaryScottWe did a fantastic tour in a comfortable bus with our driver "Mailman." We went all the way around the island with a beach stop for lunch and a visit... read more to the crazy Maho beach. The drinks kept coming too! At the end our driver broke open our coconuts for us! I definitely recommend this tour amd specifically recommend mailman, if you can get him! He was so knowledgable and fun.
3/25/2020 - maryanng617
Please consider using Bernard's Tours for your next excursion. Due to the coronavirus, we had to cancel our tour. As promised, we were able to cancel without any... read more hassle. BUT EVEN MORE THAN THAT, Diane was more than kind and offered above-and-beyond service. We we ABSOLUTELY use this company when we are able to cruise that itinerary - simply because they have earned our trust and respect. Help keep this business alive and well during this difficult time. They deserve it!
3/16/2020Ellejaygee90I’d like to start by saying the company was very polite and the van was very spacious for the group of us. They were well organized and they gave us... read more a lot of time at the beach even though we were late getting started. My thoughts are that it would be more cost effective to find a taxi at the cruise port to take your group to Maho Beach as it was really just a drive to and from the beach. The driver didn’t say anything at all on the drive back to the cruise terminal. On the way there I think he was sharing a bit of info with the cruise passenger in the front seat but we couldn’t hear him in the back.
There were 7 of us and it cost us $33.60 CAD Each for this excursion, so I think we could have saved a lot of $$ by booking a taxi when we arrived and we would have had the same experience.
3/11/2020
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BERNARDS TOURS
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